Privacy Policy
This Privacy Policy explains how Cortado Labs (“Cortado Labs,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our website and communications with you. By using our website or contacting us, you agree to the practices described in this policy.
1. Who we are
Cortado Labs is an early-stage company building marketing and outreach tools for padel clubs. If you have any questions about this policy or your information, you can reach us using the contact details at the end of this page.
2. Information we collect
We collect only the information you choose to provide and a limited amount of basic technical information:
- Contact form submissions. When you submit our contact form, we collect the name, email address, and message you provide so that we can respond to you.
- Basic analytics (if enabled). We may collect standard, aggregated usage information — such as pages viewed and general device or browser type — to understand how the website is used. This information is not used to identify you personally.
We do not require you to create an account, and we do not knowingly collect sensitive personal information or information from children under the age of 13.
3. How we use information
We use the information we collect to:
- Respond to your enquiries and communicate with you;
- Operate, maintain, and improve our website; and
- Comply with applicable legal obligations.
4. How information is shared
We do not sell your personal information. We share information only in limited circumstances:
- Service providers. Our contact form is processed by a third-party form provider (Formspree) that delivers submissions to us. Any analytics we enable is likewise provided by a third-party service. These providers process information on our behalf and are expected to protect it.
- Legal reasons. We may disclose information if required to do so by law or in response to a valid legal request.
5. Data retention
We keep contact form submissions only for as long as needed to respond to your enquiry and for our reasonable business and legal purposes, after which we delete or anonymize them.
6. Security
We take reasonable measures to protect the information we hold. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Your choices
You may contact us at any time to ask what information we hold about you, to request that we correct or delete it, or to ask us to stop contacting you. We will honor such requests to the extent required by applicable law.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the website after any change indicates your acceptance of the updated policy.
9. Governing law
This Privacy Policy is governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles.
10. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact form on our website.